Caut job – Call Center / BPO / Suport clienți

Domeniu: Call Center / BPO / Suport clienți
Locație: Pitești, Argeș
Experiență: 3 – 5 ani
Salariu dorit: 4.000 lei/lună net
Disponibil: Imediat
Tip job: Full-time
Program: Remote

Trust & Safety professional with 3+ years of experience in content moderation, policy enforcement, and user safety. Proven ability to analyze high-risk content, identify behavioral patterns, and support platform integrity in fast-paced environments. Strong decision-making skills, high accuracy under pressure, and consistent performance against KPIs. Fluent in English, French, and Romanian. Calificări / Permise: permisB, engleza, calculator, Franceză

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Studii

Facultate

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Experiență

3 – 5 ani

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Disponibilitate

Imediat

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Salariu dorit

4.000 lei/lună net

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Tip job

full-time

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Program

De acasă (remote)

Calificări & competențe

Permis cat. B Engleză Cunoștințe PC Franceză

Experiențe anterioare

Teleperformance

Content Moderator

Iulie 2022 → Februarie 2025

Moderated content across multiple platforms, ensuring compliance with community
guidelines and legal standards
Investigated user reports and escalated complex or critical cases to specialized teams
Maintained high accuracy while reviewing sensitive content under strict deadlines
Contributed to maintaining a safe and trusted digital environment for users
Demonstrated adaptability across different workflows, tools, and policy updates

Telus Digital

Content Moderator

Martie 2025 → Aprilie 2026

• Reviewed and enforced platform policies on large volumes of user-generated content
across multiple categories
• Analyzed trends in abusive or policy-violating behavior, supporting escalation and risk
mitigation processes
• Handled sensitive and high-risk content with a high level of accuracy and confidentiality
• Collaborated with internal teams to improve moderation quality and consistency
• Met and exceeded performance KPIs (accuracy, productivity, SLA compliance) in a high-
pressure environment